Aembi Connect · Legal

A law firm that responds quickly and confidentially

Landline numbers with a local presence, an IVR that routes clients to the right practice area and an organized appointment calendar. Professional, secure communication for firms of every size.

Your firm's communication, from first contact to the hearing

Landline numbers and local presence

Numbers in any area code, porting of your current numbers and 0800, answered at the office, at home or on mobile.

  • Numbers in many area codes
  • Number porting included
  • The lawyer's mobile as an extension

IVR and call routing

Clients choose the practice area in the menu and the call goes straight to the team in charge.

  • Menu by area of law
  • Queues and business hours
  • Messages by email after hours

Appointment calendar

Clients book a meeting on WhatsApp or the website, get a confirmation and a reminder, and join the video call from the link.

  • Calendar per lawyer
  • Automatic confirmation and reminder
  • Video meetings in a secure room

Confidentiality and organization

Call recording with restricted access, history per client and data on servers in Brazil.

  • Role-based access
  • Call history per client
  • Data protected by the LGPD

Connect Legal features

  • The firm's WhatsApp

    Several lawyers and assistants on the same number.

  • Video meetings

    Serve clients in other cities without travel.

  • Digital powers of attorney and contracts

    Fee agreements and powers of attorney with electronic signatures.

  • Files in the cloud

    Client documents organized and shared securely.

  • Call log per client

    The length of each call for time tracking.

  • After-hours service

    The chatbot takes the request and books a callback.

Problems we solve for law firms

The front desk is overloaded with calls

An IVR that routes the client

Each call goes to the right area and the front desk focuses on what matters.

Clients call the lawyer's personal phone

The firm's number on the mobile

Lawyers answer and call from the app with the firm's number, and the history stays with the firm.

Printed contracts and powers of attorney by mail

Electronic signatures

Fee agreements and powers of attorney signed on the phone, with evidence of who signed.

Who it's for

Law firms

Client service organized by area and by lawyer.

In-house legal departments

Communication with business units and partner firms.

Solo practitioners

A landline number and professional service from the first client.

Accounting firms

See also Connect Accounting.

How to get started

From the first conversation to a working service, with no surprises along the way.

  1. Conversation

    A consultant works out how many lines, extensions or servers you need.

  2. Proposal

    You receive fixed prices and the activation timeline in writing.

  3. Activation

    Our team sets everything up and ports your numbers, if you have any.

  4. Ongoing support

    You manage everything in the portal and call our toll-free support line whenever you need.

Frequently asked questions

Can calls be recorded?

Yes, with role-based restricted access. We recommend telling clients about the recording in the welcome message.

Can I keep the firm's numbers?

Yes. We port them and follow the whole process.

Are video meetings secure?

Yes. Rooms have a password and a lobby, and the video server is in Brazil.

How much does it cost?

It depends on the number of phone numbers, extensions and agents. We build the proposal with you.

Shall we put your proposal together?

Tell us what you need and get fixed prices in writing.

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