Aembi Connect · Manufacturing

Factory floor, office and field speaking the same language

Unified communications that connect the factory floor, the office, sales reps and suppliers. Cloud telephony, messaging, video and customer service on one platform, with networks and servers in Brazil.

Communication for the whole production chain

A connected factory floor

Extensions on supervisors' and technicians' phones, notices for every shift and wireless coverage across the plant.

  • Mobile phone as a company extension
  • Notices by group and shift
  • Wi-Fi and network for the production area

Customers and sales reps

Orders, quotes and technical support on WhatsApp and phone, with every request turning into a ticket until it's resolved.

  • Orders and quotes in the chat
  • Technical support with tickets
  • Sales reps on the same service desk

Suppliers and logistics

Video meetings, drawings and documents shared in the cloud, and pickup and delivery notices.

  • Video calls with suppliers
  • Technical files shared securely
  • Pickup and delivery notices

Infrastructure for operations

ERP and production systems on dedicated servers in Brazil, backup and networks linking factories and branches.

  • Dedicated servers for the ERP
  • Cloud backup
  • Links between sites

Connect Manufacturing features

  • Free calls between sites

    Factories, branches and office on the same PBX.

  • Video meetings

    Jitsi on your own server for customers and suppliers.

  • After-sales and technical support

    Requests organized from order to resolution.

  • ERP integration

    Orders and customers connected via API.

  • Call recording

    A record of orders and agreements made by phone.

  • Mobile lines for the team

    Sales reps and technicians with central management.

Problems we solve in manufacturing

The production team never gets the message

Mobile extensions and group notices

Supervisors answer wherever they are and shifts get announcements on their phones.

Orders by phone and email get lost

Every order becomes a ticket

WhatsApp, phone and email reach the same service desk, with an owner and a deadline.

The ERP runs on an old server inside the factory

Dedicated servers in Brazil

More performance and security, with backup and support from our team.

Who it's for

Manufacturers

Production, sales and after-sales connected.

Agribusiness

Rural sites linked to headquarters.

Distribution and logistics

Orders, pickups and deliveries organized.

Sales representation

Field teams with the same service as headquarters.

How to get started

From the first conversation to a working service, with no surprises along the way.

  1. Conversation

    A consultant works out how many lines, extensions or servers you need.

  2. Proposal

    You receive fixed prices and the activation timeline in writing.

  3. Activation

    Our team sets everything up and ports your numbers, if you have any.

  4. Ongoing support

    You manage everything in the portal and call our toll-free support line whenever you need.

Frequently asked questions

Does it work in plants with weak mobile signal?

Yes. We design the plant's wireless network so extensions and messages work across the whole area.

Does it integrate with our ERP?

Yes, via API and webhooks. We assess your system and build the integration with your team.

Does it cover several sites?

Yes. Every site is on the same PBX, with free internal calls.

How much does it cost?

It depends on the number of sites, extensions and channels. We build the proposal with you.

Shall we put your proposal together?

Tell us what you need and get fixed prices in writing.

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