Messaging on every channel
WhatsApp, Facebook Messenger, Instagram Direct and LinkedIn messages land in one inbox, shared between sales, service and after-sales.
- Many agents on the same number
- Routing by department
- Full history for every customer
Aembi Connect · Automotive
More sales and more booked services in the automotive sector
WhatsApp, Messenger, Instagram and LinkedIn in the same inbox, with website chat, service scheduling and scheduled posts. From a lead's first message to the car's next service, no conversation gets lost.
Everything the automotive sector needs in one place
Service scheduling
Customers book a service, car wash or test drive in the chat, get a confirmation and are reminded the day before.
- Calendar per advisor or service bay
- Automatic confirmation and reminder
- A message when the car is ready
Scheduled posts
Plan the dealership's posts on Facebook, Instagram and LinkedIn and keep your social media active effortlessly.
- Publishing calendar
- Launches, offers and sales events
- One screen for every network
Chat and phone service
Website chat, a 24/7 chatbot and cloud telephony with IVR, so no lead goes unanswered.
- Built-in website chat
- A chatbot that qualifies leads
- Extensions for sales and service
Connect Automotive features
CRM integration
Leads and conversations logged in the dealership's system.
After-sales campaigns
Scheduled service reminders, recalls and workshop offers.
Satisfaction surveys
A rating request at the end of each interaction or service.
Call recording
Quality service and sales team coaching.
Reports per salesperson
Response time, conversation volume and conversion.
After-hours service
The chatbot answers, books and hands the lead to your team the next day.
Problems we solve for dealerships and repair shops
The Instagram lead only gets an answer the next day
Instant answers on any channel
Every message lands in the same inbox and the chatbot answers after hours. The salesperson gets an already qualified lead.
Customers call the workshop and nobody picks up
Booking and status on WhatsApp
Customers book the service themselves and get updates on their car without having to call.
A salesperson leaves and takes the contacts
Conversations stay with the dealership
The full history stays on the company's numbers and can be handed to another salesperson in a few clicks.
Aembi solutions for the automotive sector
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WhatsApp Chatbot
Your whole team on the same WhatsApp, with chatbot, Instagram and Messenger together.
See plans -
Cloud PBX
Extensions for sales, service and financing, with IVR and recording.
See plans -
Contact Center
Outbound campaigns for service reminders, repeat purchases and surveys.
See plans -
RCS
Offers with photos, a model carousel and a button to book a test drive.
Learn more -
Document Signer
Proposals, orders and sales contracts signed on the phone.
See plans
Who it's for
Dealerships and resellers
Leads from every channel in one sales funnel.
Repair shops and auto centers
Booking, quotes and car-ready notices.
Car washes and detailing
A full calendar and customers reminded to come back.
Auto parts and rentals
Orders, bookings and service on WhatsApp.
How to get started
From the first conversation to a working service, with no surprises along the way.
Conversation
A consultant works out how many lines, extensions or servers you need.
Proposal
You receive fixed prices and the activation timeline in writing.
Activation
Our team sets everything up and ports your numbers, if you have any.
Ongoing support
You manage everything in the portal and call our toll-free support line whenever you need.
Frequently asked questions
Does it work with the dealership's CRM or DMS?
Yes. The platform has an API and webhooks to integrate leads, conversations and bookings with the system the dealership already uses. The documentation is at docs.aembi.com.
Can I use the dealership's current WhatsApp?
Yes. We connect your current numbers to the platform, without changing numbers.
How does LinkedIn work?
Messages and posts for the company page are managed in the platform, according to the permissions LinkedIn grants the account.
How much does it cost?
We build the proposal around the number of stores, agents and channels. Talk to a consultant.
Shall we put your proposal together?
Tell us what you need and get fixed prices in writing.