Chatbot, virtual assistant and your whole team on the same number, with departments, Kanban tickets, campaigns and reports. Customers get answers right away and no conversation gets lost.
Pick a starting point. We fine-tune quantities and features in your proposal.
To organize your team's customer service.
from R$ 149.90/mo
For teams with several numbers.
from R$ 199.90/mo
For bigger operations, with AI Agents.
from R$ 299.90/mo
For high volume, on your website too.
from R$ 499.90/mo
Monthly reference prices. Taxes, availability and terms are confirmed in your proposal.
Build the chatbot menu and route each customer to the right department.
Automatic answers to the most common questions, at any hour.
Each conversation becomes a card your team follows to resolution.
Messages to contact lists, with scheduling.
Customer details and history next to the conversation.
Team appointments and agent-to-agent chat on the same screen.
Connect your systems and receive real-time events via webhook.
The platform with your company's brand and domain.
Response times, volume per agent and customer ratings.
WhatsApp gets too many messages and the team can't keep up
Each agent logs in with their own access and conversations are distributed by department. Filters and tags make everything easy to find, even with hundreds of customers.
After hours, customers go unanswered
The service flow answers, collects the details and opens a ticket. When your team arrives, the conversation is already moving.
When a salesperson leaves, their customers leave too
The full history stays on the company's numbers. If someone leaves, you hand their customers to someone else in a few clicks.
I don't know how my team is doing
Track response times, conversation volume per department and the rating customers leave at the end.
Bookings, confirmations and appointment reminders.
Tech support, invoice copies and sales on the same number.
Quotes, sales and after-sales with no lost conversations.
Accounting and law firms with requests organized by client.
From the first conversation to a working service, with no surprises along the way.
A consultant works out how many lines, extensions or servers you need.
You receive fixed prices and the activation timeline in writing.
Our team sets everything up and ports your numbers, if you have any.
You manage everything in the portal and call our toll-free support line whenever you need.
WhatsApp Business runs on one device at a time. With the WhatsApp Chatbot, your whole team answers the same number from the browser, with a chatbot, departments, Kanban tickets, campaigns and reports the app doesn't have.
No. The platform is easy to set up and to use every day, and our team guides you through the rollout.
No. We connect the numbers your company already uses to the platform.
Yes. We can get the official WhatsApp API (Meta) running on your account. In that case there are additional costs, charged by Meta itself based on the messages sent and contracted directly with Meta.
Virtual agents powered by artificial intelligence, trained with your company's information. They talk to customers at any hour and hand the conversation to a person when needed. They're included in the Advanced and Scale plans.
You use the platform with your own brand and domain, without Aembi's name showing to your team or your customers.
Yes. Every plan includes the integration API, with messaging, contacts, tickets and webhooks. Full documentation is at docs.aembi.com.
Yes. You can change plans at any time as your team grows.
Initial setup is done with our team's help. Custom chatbot flows and integrations are quoted in the proposal, before any charge.
Tell us what you need and get fixed prices in writing.